If the delivered product is defective or misprinted, please follow the below procedure:
Send images of the product to [email protected]. Please include your invoice number and a description of the problem. A customer service representative will get back to you within 24 business hours.
When an error has been confirmed, we will make every effort to resend the correct order as soon as possible. We will process the remake exactly as you had originally requested and reship using the original shipping method selected.
Customers have 10 days from the date of delivery to issue a complaint by contacting us in an email describing the complaint in full, including supporting pictures showing the error.