Frequently Asked Questions

We accept all major payment methods:

• Credit Cards: VISA, MasterCard, Discover, American Express
• Checks: Accepted, but order processing waits until check clears
• PayPal: Standard PayPal and PayPal Credit
• Net 30 Terms: Available for qualified business accounts
• Purchase Orders: Government and educational institutions

Setup fees are minimal:

• Standard badges: NO setup fee
• Custom cut badges: $25 one-time fee
• Logo setup: FREE
• Future orders: No additional fees using same design

Standard Name Badge Pricing:

• Standard Plastic: $8.49
• Premium Metallic: $11.99
• Solid Metal: $13.99
• Real Wood: $13.45
• Bling Badges: $16.99
• Chalkboard: $9.50

Add-On Options:

• Magnetic Fastener: +$1.50
• Pin Back: +$0.50
• Dome Coating: +$3.75

Automatic Volume Discounts:

• 25-49 badges: 5% discount
• 50-99 badges: 10% discount
• 100-249 badges: 15% discount
• 250+ badges: 20% discount

Discounts apply automatically at checkout - no codes needed!

NO minimum orders required!

You can order 1 badge or 1000 badges and receive the same quality and attention.

Perfect for:

• Individual professionals needing one badge
• Small businesses adding employees
• Large corporations with bulk needs
• Event organizers needing temporary badges

Three easy ways to order:

1. Online Design Tool:

• Visit namebadge.com/badges
• 50+ fonts and 100+ templates
• Real-time preview and instant pricing

2. Upload Your Design:

• Send artwork via email or upload during checkout
• We accept PDF, AI, EPS, PNG, JPG files
• Free design optimization included

3. Phone Order:

• Call (800) 243-9227
• We'll design it for you
• Mon-Fri 9am-6:30pm EST

Premium Material Options:

• Standard Plastic: 1/16" thick, white/silver/gold backgrounds
• Premium Metallic: 2-ply with metallic coating, enhanced durability
• Solid Metal: All-metal construction, law enforcement quality
• Real Wood: FSC-certified sustainable wood, eco-friendly
• Bling Badges: Hand-set rhinestones for special events
• Chalkboard: Reusable surface, write with chalk

Professional Fastener Options:

• Magnetic (+$1.50): Most popular, fabric-safe, strong hold
• Pin Back (+$0.50): Traditional, secure locking pin
• Swivel Clip (+$0.75): Clips to pockets, 360° movement
• Military Post (+$1.00): Push-pin style, law enforcement standard
• Pocket Clip (+$1.50): Spring-loaded, professional appearance

Magnet Benefits: Our magnets hold securely through multiple layers without damaging fabric.

Dome Coating Protection (+$3.75):

Clear liquid epoxy applied manually and UV-cured for high-gloss protective finish.

Benefits:

• Scratch and fade protection
• Premium high-gloss appearance
• Easy to clean surface
• Extends badge life significantly

Note: Not recommended for white badges in direct sunlight.

Production Options:

• Standard Production: 4-6 business days
• Rush Production: Next day or 2-3 days available
• Same Day Service: Available if approved before 12pm EST

Production + Shipping: You can rush production, shipping, or both separately.

Dual Facilities: We operate from 2 locations for faster delivery!

Shipping Options:

• Standard Ground: 3-5 business days
• 2-3 Day Expedited: Faster delivery available
• Next Day Air: Overnight delivery nationwide

FREE Shipping:

• Orders over $200 (USA) ship FREE
• Orders over $200 (Canada) ship FREE

International: Available worldwide with customs documentation.

Digital Proofs Available:

• Optional Service: Not required but available upon request
• Free Service: No additional charge for proofs
• High Resolution: Exact preview of final badge
• Timeline: May add 1-2 days for approval process

When to Request: Complex designs, large orders, first-time customers.

Our online design tool shows real-time previews!

Comprehensive Product Range:

• Professional Signage: Interior/exterior signs, ADA compliant Braille signs
• Print Products: Banners, displays, stickers, business cards
• Office Products: Desk plates, awards, stamps, directory plates
• Specialized Signs: Safety signs, vehicle graphics, window decals

Law Enforcement Specialists:

• Deep Engraved Police Badges: Tamper-resistant, department compliant
• Materials: Brass, aluminum, stainless steel with various finishes
• Applications: Police, sheriff, security, federal agencies, military
• Custom Features: Department logos, rank insignia, badge numbering

ADA Compliance Specialists:

• Requirements Met: Grade 2 Braille, raised lettering, proper contrast
• Sign Types: Restroom signs, room ID, directional, emergency exit
• Materials: Laser-engraved acrylic, chemical-etched aluminum
• Compliance Guarantee: Meet current federal accessibility requirements

Free Design Services:

• Logo Conversion: Professional optimization included
• Design Tool: 50+ fonts, 100+ templates, real-time preview
• Expert Support: Phone (800) 243-9227, email [email protected]
• Industry Expertise: Healthcare, law enforcement, corporate, education

Sustainable Options:

• Real Wood Badges: FSC-certified, renewable, biodegradable
• Eco-Friendly Processes: UV-LED printing, low-VOC inks, recyclable packaging
• Environmental Benefits: Durable badges reduce replacements, local production

Return Policy:

Custom products are non-returnable if they match your specifications.

We WILL replace for:

• Defective products: Manufacturing defects
• Our errors: Mistakes in production
• Misprints: Doesn't match approved specs
• Shipping damage: Items damaged in transit

Process: Contact within 10 days, email photos to [email protected]

Trade & Wholesale Programs:

• Reseller Programs: Special pricing, private labeling, drop shipping
• Business Benefits: Net 30 terms, dedicated account management
• Franchise Support: Multi-location coordination, centralized billing

To Apply: Contact (800) 243-9227 or email with "Trade Account" in subject.